Thursday, 10 October 2013

BLOG POST #2: EVALUATING INTERCULTURAL BEHAVIOUR


An intercultural situation that I personally witnessed was during my cashiering job at the Takashimaya Japanese Food Fair. The chefs were Japanese while the promoters and cashiers were Singaporean. Due to the hectic work involved especially during peak hours, there was this particular promoter who ate while moving from one station to another. However, the Japanese chef tapped the promoter on the shoulder and asked, “Is it common for Singaporeans to eat while walking?” The promoter replied with a definite yes. The Japanese chef chuckled and said, “ Oh in Japan, it is considered impolite to do so. We normally sit down and have our meals”. The promoter was astonished as her eyes widened in surprise. Nonetheless, she regained her composure before bowing apologetically.

To me, the notion of eating on the go is widely prevalent in Singapore’s context. Be it grabbing a snack or a drink, the sight of Singaporeans munching on their food as they embark on their daily activities is very common, possibly attributed to convenience. However, having travelled to Japan before, I did realize that this practice was not commonplace. In fact, I do not seem to recall any Japanese eating while walking on the streets. Interestingly, I did notice that in the Food Fair, the Japanese chefs always bent down whenever they took a drink (perhaps to ensure that they were away from the sight of others). 

Engaging in conversation with other Japanese, I have found out that the practice of eating while sitting is part of their table manners. This is simply because walking while eating may result in spills on the ground, to yourself or others. In Japanese culture where respect plays a key role in various social processes, it is understandable why eating while walking is frowned upon.

As I bent down to tuck into the slice of cheesecake that I was offered to at the Food Fair, the Japanese chef gave an approving nod. Afterall, respect and proper understanding of each other culture’s is the key to fostering better communication skills.